Payment Terms

• All PT Sessions must be paid for in advance via our online booking system. 

Booking Terms

• Personal Training calendar bookings are made through the PT directly. The PTs are solely responsible for their diary and will book all sessions for you. Once booked they will be shown on the app so you can confirm the booking is secure.

Expiry & Payment Dates

• Single sessions must be used within a certain number of days from purchase. All single sessions start on the date of purchase and are valid for 6 months.
• For both Silver & Gold Membership the first full period begins on the membership’s start date. Bills one cycle at a time. Contact BFunctional to cancel.
• PT sessions are non-transferable.

Session Attendance Terms

• If you cancel a booked session with less than 24 hours’ notice, or fail to attend a booked session, you will be charged for the session or, in the case of PT by DD, the session will be mark as redeemed
• If you’re late for your session, your session time will be reduced accordingly. If you’re more than 20 minutes late for your session, the session may be cancelled and marked as redeemed
• If for any reason we need to cancel your booked session with less than 24 hours’ notice, or your PT is more than 10 minutes late for your session, you will receive a replacement session free of charge.
• If your allocated Personal Trainer is on holiday, absent, or leaves the business, the Manager will assist in allocating you an alternative suitable Personal Trainer to take over your PT sessions.